Human Resource Specialist

We’re Hiring: Human Resources Specialist
Location: In-person | Schedule: Mon–Fri, 8-hour shifts
Company: West Central—Celebrating 75 Years of Service in 2025!
Apply Now: Send your resume to hr@wcta.net | Open until filled

More Than Just HR

Are you a people person and a paperwork pro? A champion of both policy and positivity? We’re looking for a Human Resources Specialist who brings heart, hustle, and a healthy dose of humor to all things HR.

This role is all about building a better workplace—from managing benefits and payroll to boosting morale and planning events. You’ll be the go-to for all things employee experience, while keeping everything buttoned-up behind the scenes with rock-solid compliance and admin support.

You should be someone who loves managing employment-related activities to ensure compliance with all state and federal regulations. You’ll be working closely with our management team and board members, so confidence, discretion, and a knack for organization are a must! You will report to the Director of Finance.  The ideal candidate will have a degree in Human Resources or 3-5 years of experience in human resources or a related field.  SHRM-CP or a PHR certification is preferred but not required.  To apply, send a resume to hr@wcta.net. EOE


THE DAY TO DAY

You might find yourself:

  • Crafting engaging training & development programs
  • Handling employee leaves, disputes, and investigations with compassion
  • Managing payroll, benefits, and compliance like a boss
  • Planning unforgettable employee events and coordinating travel
  • Supporting leadership with everything from admin tasks to strategic HR initiatives
  • Keeping the vibe positive and the team motivated!

WHO YOU ARE

You’ve Got:

  • A degree in Human Resources or related field (or equivalent experience)
  • 3–5 years in HR or a similar field
  • SHRM-CP or PHR certification (preferred)
  • A high school diploma or GED (required)

You Know Your Stuff:

  • HR principles, practices, and laws
  • Benefits plan and claim processes
  • Payroll principles and practices
  • OSHA training requirements
  • Company policies, procedures, and products and services
  • Best management practices
  • Microsoft Office (Word, Excel) + calendars, shared drives, and communication tools (Teams)

You’re Also:

  • A problem-solver with great people skills that can foster a team environment and nurture morale
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • A skilled handler of sensitive situations in a professional manner.
  • An excellent calm, confident written and verbal communicator
  • A pro at organizing, analyzing, and making smart decisions
  • Someone who leads with integrity, empathy, and energy
  • A juggler of priorities that handles sensitive situations with professionalism and heart

WHY YOU’LL LOVE WEST CENTRAL

We’re not just a telecom company—we’re a 75-year-strong rural cooperative bringing world-class broadband to the heart of west central Minnesota. We love our customers, and we really love our team. Low turnover. Big laughs. Great coffee.

Perks & Benefits:

  • Competitive salary (based on experience & regional benchmarks)
  • 401(k) + retirement plan
  • Health, dental, and vision insurance
  • Life & disability coverage
  • Tuition reimbursement
  • Paid time off + holidays
  • Employee discounts
  • Health savings account


 … and the chance to make a real impact, every single day.

READY TO APPLY?

We’d love to hear from you! Send your resume to hr@wcta.net
 Let’s build something amazing—together.

ABOUT US

West Central is a rural cooperative telecommunications company in the west central region of Minnesota, offering broadband services including internet, TV, and telephone services over a 100% fiberoptic network. We are excited to be celebrating 75 years of service in 2025!

Our team is committed to go above and beyond to provide superior customer service. We are relentlessly committed to service with a smile, problem-solving, and working together to fulfill our mission.  We are very proud of our customer service as well as the retention of our team members.

West Central offers a fun, great place to work, and an exceptional benefits package!West Central is an Equal Opportunity/Affirmative Action Employer.

Olson Ag

Olson Ag has been around for a long time, although you may know it by its former name, Olson’s Custom Farm Services. Olson Ag is a 3rd-generation company. It was founded in 1930 by Melvin Olson when he started managing the Sebeka Pederson-Biddick store and remains family owned and operated.

Melvin’s son Murlin purchased the business in 1974 and expanded it through acquisitions:

Murlin’s son Mac Olson worked alongside his dad, and in 2007, Mac took over the business.

Olson Ag has locations in Sebeka, Verndale and Staples. It serves farmers, ranchers and hobby farmers throughout central Minnesota and offers a wide array of ag-related products and services, which include feed, seed, fertilizer and chemical needs. The Sebeka location offers a wide variety of supplies in the store and features a convenient drive-through dome for loading up your supplies. The business also carries a full line of farm equipment parts and offers crop and livestock equipment for sale or rent. Being rural, Olson Ag tries to source their products locally whenever possible.

When asked what makes Olson Ag stand out, Mac said, “Working with our customers to get them what they need is the most rewarding part of my job. What makes us stand out is that extra mile we’ll go to provide the best customer service.”

Olson Ag relies on West Central Telephone for phone and internet services as well as a surveillance system so Mac and his team can keep an eye on the business even when they’re not on location.

Olson Ag’s main location is in Sebeka at 29238 US Hwy 71. For more information, you can call 218-837-5749, or visit www.olsonscustomfarmservices.com. Follow them on Facebook .

The Pirate’s Den Bar & Restaurant

Brian Hagen has been a business owner for over 35 years. One of his latest endeavors is the restaurant formerly known as Maasconi’s, which he’s renamed The Pirate’s Den Bar & Restaurant. When he purchased the restaurant, there were no operating gas stations in Verndale. Brian really wanted a gas station in town, and ever the entrepreneur, he added a Cenex C-Store and station to the business.


The Pirate’s Den Bar & Restaurant can accommodate large or small groups and private parties, offering a full menu and full bar. It’s a fun environment with a friendly staff ready to serve you. Their winter hours are Monday through Saturday from 11 am to 10 pm, and Sunday from 11 am to 8 pm.


The C-Store opened in January 2021 and sells hot deli food, frozen foods, and a wide variety of groceries. A customer favorite and “must try” is the broasted chicken. Its hours of operation are Monday through Thursday from 6 am to 9 pm, Friday from 6 am to 10 pm, and Sunday from 6 am to 8 pm.


Brian relies on West Central Telephone for his phone, internet, and Manage MyWiFi services. He does most of his advertising on Facebook, posting specials of the day or week, and with the volume of takeout orders, he’s thankful for reliable phone service.


The Pirates Den Bar & Restaurant is located at 210 W Service Dr. in Verndale. You can reach them by calling 218-445-2855. For daily specials, check their Facebook page.

For a Good Cause 10-Digit Dialing Must Start

For a good cause… ten-digit dialing must be implemented in all areas of the U.S.

This is due to technical reasons supporting the new Federal Communications Commission (FCC) directive adopting 988 as the three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline. For 988 to work in the 218-area code, 10-digit local dialing must first be implemented, which means you will need to change the way you dial local calls.

The 988 hotline is starting July 16, 2022. Customers should continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.

What will be the new dialing procedure?
To complete all local calls, you will now need to dial 218 + telephone number. This applies to all calls within your area code that are currently dialed with seven digits.

Who will be affected?
Anyone with a telephone number with the area code 218 will need to make this change from 7-digit local dialing to 10-digit local dialing.

When will the change begin?
Beginning April 24, 2021, you can and should begin dialing 10 digits (218 + telephone number) for all local calls. If you forget and dial just 7 digits, for now, your call will still be completed.

Beginning January 1, 2022, you must dial 10-digits (218 + telephone number) for all local calls. On and after this date, local calls dialed with only 7-digits may not be completed, and a recording will inform you that your call cannot be completed as dialed. You must hang up and dial again using the area code and the 7-digit number.

Reprogram Your Auto Dialers
In addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers.

Some examples are life safety systems or medical monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or burglar alarm and security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services and other similar functions. Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included.

What will remain the same?
• Your telephone number, including current area code, will not change.
• The price of a call, coverage area, or other rates and services will not change due to the dialing change.
• What is a local call now will remain a local call regardless of the number of digits dialed.
• You will continue to dial 1+ area code + telephone number for all long-distance calls.
• You can still dial just three digits to reach 711 (relay services) and 911 (emergency services).
• 211, 411, 511, 611, or 811 services can still be reached by dialing their three-digit codes.
• The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-TALK (8255).

Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call our office at 218-837-5151 or access www.wcta.net for more information. You can also visit the FCC website.

And remember, if you or anyone you know needs it, beginning July 16, 2022, dialing “988” will quickly route your call to National Suicide Prevention and Mental Health Crisis Lifeline.

For more information see the FCC Announcement.

#988SuicideHotline

Dialing 988 for Suicide Prevention Begins July 2022

The Federal Communications Commission (FCC) is adopting 988 as the three-digit number to reach the National Suicide Prevention and Mental Health Crisis Lifeline. Use begins July 16, 2022 nationwide. You should continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.

For more information see the FCC Announcement.

#988SuicideHotline

Beneath Your Rural Feet

Driving through Main Street in Sebeka, the back-country roads of Wolf Lake or Wadena, from cabins in Menahga all the way to farms in Staples and Verndale… the picture is rural.

To those who live here our communities offer the vital space to live out our independent spirits. We experience our communities as active and vibrant; full of fun-loving, hardworking people. Throughout this report, you’ll see pictures of our employees and their families ejoying life in our area. Just like you.

Yet, to an outsider the wide-open spaces can look different. A simple, but underdeveloped Main Street, or an occasional dilapidated rural building, might look sleepy. One home every mile, compared to many in just one block is the lifestyle difference. More specifically, in the United States, rural areas have just 6% of the overall population, but about 50% of the territory.

Despite the appearance and density differences, there is something else that makes us quite unique.

Someone unfamiliar might be surprised to know that running silently underfoot is a lit-glass communication system that rivals any in the world. This ‘lit-glass’ is a fiber-optic network that connects directly to each business and residence in our area. On it, ultra-high-speed broadband internet is available to every corner of our service area.

Because of our early adoption to this fiber-optic network, your cooperative, with technical experts and leading management continues to expand and transform this region into a communication powerhouse ripe with opportunity for every rural corner.

As evidence of our leadership, we regularly give input to legislative offices such as Amy Klobuchar’s on telecommunications issues affecting rural areas. The public and cooperative investments made here are a rural model for advancing telecommunications infrastructure.

We work hard every day to make this rural area a great place to live and work. We invite you to secure the opportunities and embrace our leading technologies. Thank you for making us a part of your rural life.

#ruraliscool

Cabin Life & Fast Internet

Tucked away in a Menahga family cabin is where Ida Moen Johnson retreated with her husband during the Covid-19 shutdown earlier this year. As the outside world was in turmoil, peace and tranquility descended upon them as they enjoyed their stay in the area.

For Ida, the time was extra special. Not just because she got to enjoy cabin life, but she was able to use the time to finish her PhD in Scandinavian Languages and Literatures at the University of California, Berkeley in May. The idea came when her father (former MN Representative Clark Johnson, 19A from 2013 to 2018) had praise for the cooperative and their communication services. He knew it was a special place where she could accomplish something.

How could a PhD in Menahga be possible? Well, it starts with directly connected fiber-optic internet provided by West Central Telephone. According to Ida, she was allowed flawless on-line research capability from the middle of very rural Minnesota. She communicated effortlessly worldwide from San Francisco to Scandinavia and points in between. The service and support she received were better in Menahga than big-city metro areas where she has lived in the past.

Rural Co-op Fiber-optics

With the rural fiber-optic internet network that connects to every corner and every cabin of the West Central Telephone service area, the possibilities are limitless for development. As a communications cooperative our first mission is to assure the region has access to the technology it needs to thrive in the 21st century. And because there are no investors to pay first, every dollar invested quickly goes to make sure the internet service to every corner of the service area is built. Fast, reliable internet is a reality to even the most remote places.

This rural fiber-optic network investment by West Central Telephone is made possible through years of diligent management dedication to developing technology infrastructure for the area. As a cooperative this is a perfect example of implementation of trailblazing rural services created by co-op community partnerships.

The result is that from rural business operations, to work-from-home, and student situations like Ida’s, anything is possible with direct fiber-optic internet.

When Ida was approached to tell her story, she was happy to do so because having access to great internet is good for democracy and the future of rural America. Ida moved on and thanks to the PhD she was able to acquire while here, is now a Visiting Assistant Professor at St. Olaf College. We wish her well and will be glad to see her and the entire crew visiting at the Menahga cabin as the family tradition continues.

Ready for Development Today

For more information about direct fiber-optic internet in rural Minnesota, please reach out. We’re happy to tell our trailblazing story of how fiber-optic internet is changing the landscape of our region… making it ready for any development to come. Thank you for choosing West Central Telephone.

#ruraliscool

MegaPuck2011

MegaPuck2011

“They are a technologically far superior and advanced telephone company compared to bigger city companies. Great customer service to boot!”

James K.

James K.

“Very helpful.”

Randy N.

Randy N.

“Josh was right on time and didn’t leave till everything was working. Thanks again.”