Privacy Policy

Special Notice Regarding Customer Proprietary Network Information (CPNI)

Download Authorized Account Contacts Form

West Central Telephone Association works hard to provide you with the best possible service and service offerings. Our goal is to be the area’s recognized telecommunications leader with a reputation for quality, service excellence and value. As we develop and offer products and services, or improve your existing service offerings, we may use information about your account, which is legally referred to as CPNI, unless you restrict our use in the manner described below.

Under Federal Law, you have the right to, and we have the duty to protect the confidentiality of your telecommunications service information. This information includes the type, technical arrangement, quantity, destination, and amount of use of telecommunications services and related billing for these services. Unless legally compelled to, we will not release CPNI to any outside company. We are proud of our long history of reliable, trustworthy service and we hope you appreciate the steps we take to protect your privacy.

If you wish to restrict West Central Telephone Association’s use of your information to offer services different from the type of services you currently buy from us, please register your request by calling 218-837-5151 or 800-945-2163 within the next 35 days. Your decision will not affect our provision of your current services. Your approval or denial regarding CPNI use will remain valid until you revoke or limit the approval or denial. You may do so at anytime.