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WatchTVEverywhere FAQ

What is WatchTVEverywhere?

WatchTVEverywhere is an application that allows West Central Telephone television customers to view many of their favorite channels and programs on a device other than their television set. That means your PC, laptop, iPad, iPhone or Android.

How is WatchTVEverywhere different from something like Hulu or Netflix?

There are several differences:

• WatchTVEverywhere is FREE for West Central Telephone television customers. Yes, FREE! There is no extra charge to use it.

• WatchTVEverywhere includes live TV. For example, WatchTVEverywhere included over 2,000 hours of live 2012 Olympics coverage and every second of the March college basketball tournament. Hulu and Netflix only provide previously recorded shows.

• You can enjoy full episodes of current TV shows. For example, episodes of Duck Dynasty are available within days of their premiere on A&E.

How much does it cost?

Nothing. At this time, there is no extra cost for WatchTVEverywhere. (except overage charges from your cellular carrier if you exceed your data plan). You only need to be a subscriber to the TV network. This may change over time depending on the requirements made by the individual TV networks.

Where can I WatchTVEverywhere?

The answer is just about everywhere. WatchTVEverywhere works anywhere you can receive an Internet signal: inside your house, at the office, shopping mall, hotel, airport, vacation home, etc. Wired connections and in-home WiFi will provide the best quality. The quality of WatchTVEverywhere signals while roaming (airports, stores, etc.) will vary depending on the strength of the signal. Be extra careful using a mobile device when you travel, especially outside the US. Data roaming charges may apply and they can be very expensive.

What programs are available?

Different networks make different programs available at different times. Each TV network makes its own decision about what to make available on WatchTVEverywhere. For example, the live feed of CNN is available. However, the live feed of TBS is not. Instead, TBS offers full episodes of their popular programs, which are available whenever you want to watch them.

Why aren’t all programs available?

A TV network doesn’t necessarily own all of the rights to all of the programs they transmit. A TV network may have the right to transmit a movie, but only to TV sets, not on WatchTVEverywhere. So, once again, it depends on the TV network.

Will other networks become available?

Yes. We are actively working with many different program providers to expand the number of networks and the number of programs available on WatchTVEverywhere. Registered users are presented with a complete list of all the networks available to them. You will see them automatically when they are added.

How do I use WatchTVEverywhere?

Which WatchTVEverywhere programs can I watch?

Once you are registered, you can watch any WatchTVEverywhere programs that are currently available with your West Central Telephone television plan.

Which devices can I use?

Almost all WatchTVEverywhere programs are available on all devices (PC, laptop, iPad, iPhone, Android phone). However, a few TV networks have not made their programs available on all devices. Visit your device’s App Store and search by the network name for available applications.

How many different devices can I use?

There is no limit to the number of devices you can use. However, TV networks may limit the number you can use at the same time.

Does watching WatchTVEverywhere count against my mobile data plan?

It might. Check your data plan before you start watching WatchTVEverywhere on a smart phone or wireless network. WatchTVEverywhere programs transmit a lot of data and you may incur excess data charges if you’re on a limited data plan. Unfortunately, we have no way of knowing when you have exceeded your data plan and cannot take responsibility for any incremental charges made by your mobile carrier.